Running a restaurant isn't just about dishing out scrumptious meals. Behind those delicious plates is a whirlwind of tasks that most diners never see. Reservations, table allocations, and endless admin - the list goes on and on.
What if we told you there's a way to slice through that to-do list, leaving you more time to do what you love?
That's right! We're diving into the 39 tasks that you can take a backseat on, thanks to automation. Let's get started!
Here's 39 tasks WOWAPPS automatically does for you
To start, you can automatically...
Book and manage reservations:
1. Guests can book themselves.
2. Guests can request a reservation.
3. Guests can provide special requests
4. Guests can confirm their own reservation
5. Guests can modify their own reservations
Assign tables for guests:
6. WOWAPPS will assign tables for guests based on the size of their party.
7. WOWAPPS will easily show you when your tables are available and not
Make sure that you never overbook:
8. Wowapps will take into account available tables to make sure that you never overbook.
9. Wowapps will also take into account overall booking numbers to ensure you’re never over booked
10. WOWAPPS will also let you put your custom availability in to ensure you don't get bookings at times you're not open or are too busy.
Tag guests and read notes:
11. Tag guests as "cancelers" when they cancel.
12. Tag guests as "previously denied" when they book.
13. Tag guests as "no-shows" if they confirm the reservation but never show up.
14. Change reservation statuses based on guests' arrival times or tags.
15. Tag guests when they have been requested to confirm their-booking Tag guests when they confirmed their booking
Send messages based on guest behavior:
16. Send a cancellation confirmation message to guests who canceltheir reservation.
17. Send a confirmation message to guests who book a reservation.
18. Send custom messages to customers letting them know what’s happening at your venue
19. Send a denial message to guests who are denied a reservation.
20. Send a notification message to guests who have requested a reservation.
21. Send a thank-you message to regular guests who have visited.
22. Send a reminder message to guests just before they arrive, with directions and instructions.
23. Send a feedback message to guests after their visit.
24. Send a reminder message to guests the day before their reservation, to increase the show rate.
25. Send a thank-you message to guests on their first visit.
Collect payments and send payment messages:
26. Send a message to guests when their payment is canceled.
27. Send a message to guests when their payment is captured.
28. Send a message to guests when their payment is refunded.
29. Generates payment links automatically so guests can pay online.
30. Captures deposits from guests who don't show up or cancel.
Create shift reports and calculate guest visits:
31. Count the number of times an individual guest has visited you.
32. Show the number of guests you have coming to visit you in your up coming shift.
33. Create shift reports for your team and your manager, including:
Takeaways
- Automation is Key: With tools like WOWAPPS in your corner, you can slash your daily to-do list, freeing you up to amp up the diner experience.
- Flexibility is Power: In the fast-paced world of hospitality, having a system that bends and moulds to your needs is invaluable.
- Reclaim Your Time: With 39 tasks automated, imagine the hours you'll save each week. That's time you could spend on menu innovations, staff training, or even just taking a well-deserved break.
In the hustle and bustle of the food game, it's often the little things that eat up most of your time. But with a bit of smart automation, you can swing the spotlight back to what truly matters - crafting those one-of-a-kind dining moments.
WOWAPPS isn't just another tool; it's your ticket to a more streamlined, efficient, and downright enjoyable ride in the resto world. With 39 tasks smoothly sorted, your energy can shoot straight back to the food, the folks, and the fire that makes your joint stand out.
>>> Want to know more? Request a demo today!
In the meantime, sign up and try it for yourself.